Terms of Service

Effective Date: July 1, 2021
Operator: Mitra Mudd LLC
Jurisdiction: Hillsborough County, Florida, USA

1. Overview

This website is operated by Mitra Mudd LLC ("we", "us", "our"). By accessing or using this website and/or purchasing products or services, you agree to be bound by these Terms of Service ("Terms"). These Terms govern all users of the site, including customers, vendors, merchants, and contributors.

If you do not agree with these Terms, you must not access or use the website.

We may update these Terms at any time. Your continued use after changes constitutes acceptance of those changes.

Our online store is hosted on Wix Inc., which provides the e-commerce platform enabling sales of our products and services.

2. Acceptance of Terms and User Eligibility

By using the Service, you affirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement under Florida law.

Your acceptance is confirmed either by checking an acceptance box before purchase or by completing an order. Without such acceptance, you may not use our site or services.

3. Online Store Terms

You may not use our products for illegal or unauthorized purposes.

You must comply with all applicable laws, including intellectual property laws.

We reserve the right to refuse service or cancel orders at our discretion.

Transmission of harmful code, viruses, or malicious software is prohibited and grounds for immediate termination of service.

4. Product Disclaimers and Regulatory Notice

Florida Cottage Food Law

Certain products offered here may be produced and sold under Florida Cottage Food Law guidelines. These products are made in home kitchens and are subject to state regulations which may impose restrictions on production, labeling, and sale. These products are not subject to FDA inspection and are sold direct-to-consumer within Florida.

Kava Pouches Regulatory Notice

Kava pouches are sold within a regulatory gray area. While compliant with applicable laws to the best of our knowledge, these products have not been evaluated or approved by the FDA or other regulatory bodies for medical use, treatment, or safety. Use responsibly. Do not consume if you are pregnant, nursing, or taking medications without consulting your healthcare provider.

5. Pricing and Modifications

Product prices and availability are subject to change without prior notice. We reserve the right to modify, discontinue, or limit sales of any products at any time.

6. Returns and Refunds

Please review our Returns Policy. Returns, exchanges, and refunds are handled in accordance with that policy. Due to the nature of Cottage Food products and consumables, certain items may be non-returnable.

7. User Conduct

You agree not to use this site or its content to:

Violate any applicable law or regulation.
Infringe on intellectual property rights.
Transmit viruses or malicious code.
Harass, abuse, or harm others.
Misrepresent your identity or provide false information.
Engage in spamming, phishing, scraping, or unauthorized data collection.

Violations may result in account termination and legal action.

8. Intellectual Property

All content, trademarks, logos, images, and product descriptions are the property of Mitra Mudd LLC or its licensors. You may not reproduce, distribute, or use any content without our express written permission.

9. Third-Party Links

Our site may contain links to third-party websites or services. We do not control or endorse these sites and are not responsible for their content or practices. Use such links at your own risk.

10. Privacy

Your personal information is collected, stored, and processed in accordance with our [Privacy Policy]. We do not sell or rent personal information to third parties.

11. Billing and Account Information

You agree to provide accurate and up-to-date billing and account information. We reserve the right to refuse or cancel orders that appear fraudulent or violate these Terms.

12. Limitation of Liability and Disclaimer of Warranties

Disclaimer of Warranties

All products and services are provided "as is" and "as available", without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee the safety, efficacy, or legality of any product for your intended use, nor do we make medical claims.

Limitation of Liability

To the maximum extent permitted under Florida law, Mitra Mudd LLC and its affiliates, directors, officers, employees, agents, contractors, or suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to lost profits, lost data, or personal injury arising from your use of our products or services.

Our total liability under any claim shall not exceed the amount you paid for the product or service in question.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mitra Mudd LLC and its affiliates from and against any and all claims, damages, losses, liabilities, costs, or expenses (including attorneys' fees) arising from your violation of these Terms or misuse of any product.

14. Arbitration Agreement and Governing Law

Binding Arbitration

You agree to resolve any dispute related to these Terms or our services exclusively through binding arbitration administered by the American Arbitration Association, held in Hillsborough County, Florida.

Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any legal action (where arbitration does not apply) shall be brought in Hillsborough County, Florida, and you consent to the jurisdiction of such courts.

15. Termination

We reserve the right to suspend or terminate your access at any time for violation of these Terms. Termination does not release you from any outstanding obligations.

16. Entire Agreement and Severability

These Terms, together with our Privacy Policy and any additional legal notices, constitute the entire agreement between you and Mitra Mudd LLC. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page. Continued use after such updates constitutes your acceptance of the revised Terms.

18. Contact Information

For questions or legal inquiries regarding these Terms, please contact:
Email: mitramudd@gmail.com
Mailing Address: Mitra Mudd LLC, 5125 Palm Spring Blvd- 6303 Tampa, FL 33647